CharityWatch reduces the grade of any charity that has available assets equal to three to five years of operating expenses. Charities with "years of available assets" of more than five years receive an "F" grade regardless of other measurements. In CharityWatch's view, a reserve of less than three years is reasonable and does not affect a charity's grade. These reductions in grades are based solely on the charities' asset reserves as compared to budget. The CharityWatch definition of "years of available assets" includes funds currently available for the charity's use, including investments that the charity has set aside as a reserve but could choose to spend if it wanted to do so. Smile Train's letter grade rating has been downgraded because it has 3 or more years of available assets.
See Our Process to learn more about how CharityWatch considers a charity’s asset reserves and the High Asset List for a list of charities whose ratings have been reduced due to high assets.
| Program % | Cost to Raise $100 |
|---|---|
| 74% | $23 |
| Entity | Document Type | Tax ID |
|---|---|---|
| Smile Train, Inc. and Affiliates | Consolidated Audited Financial Statements | Multiple |
| Smile Train, Inc. | IRS Form 990 | 13-3661416 |
|
Entity: Smile Train, Inc. and Affiliates Document Type: Consolidated Audited Financial Statements Tax ID: Multiple |
|
Entity: Smile Train, Inc. Document Type: IRS Form 990 Tax ID: 13-3661416 |
| Name | Title | Compensation | |
|---|---|---|---|
| 1 | Susannah Schaefer | President & CEO | $569,038 |
| 2 | Ashley Ochs | COO | $348,675 |
| 3 | Premali Shah | CFO | $325,770 |
|
1 Name: Susannah Schaefer Title: President & CEO Compensation: $569,038 |
|
2 Name: Ashley Ochs Title: COO Compensation: $348,675 |
|
3 Name: Premali Shah Title: CFO Compensation: $325,770 |
CharityWatch's rating of Smile Train also includes the financial activities of the Smile Train affiliates consolidated in the Smile Train audited financial statements for the fiscal year ended June 30, 2025. All intercompany balances and transactions have been eliminated in the audit consolidation. According to the Smile Train and Affiliates consolidated audit of June 30, 2025 (Note 1, Organization, Nature of Operations): "[The Smile Train affiliates located in the] UK, India, Germany, BRO, Indonesia, UAE, Philippines, Brazil, Mexico, Simulare’s and Canada’s objectives are congruent with Smile Train’s mission. These objectives are achieved through an ongoing marketing campaign used to raise awareness and receive donations within the United Kingdom, India, Germany, Indonesia, United Arab Emirates, Philippines, Brazil, Mexico, and Canada. Donations, net of related costs, are then made to Smile Train, which has the infrastructure in place to carry out the collective mission." |
According to the Smile Train consolidated audit of June 30, 2025 (Note 6, Contributions In-Kind), Smile Train received in-kind contributions in fiscal 2025 on which it placed a total value of $87,762,828, including $62,580,226 for in-kind "Grants and contracts with treatment partners." [Note: CharityWatch generally excludes the value of in-kind (non-cash) donations of goods and services from its calculations of Program % and Cost to Raise $100. More information on how grades are calculated and the treatment of in-kind donations can be found on the Our Process page.] |
According to the Smile Train tax filing for the fiscal year ended June 30, 2025, Smile Train reports re: Compensation, Officers, Directors, Trustees, Key Employees, and Highest Compensated Employees (IRS Form 990, Schedule J, Part II): Smile Train reports providing "bonus & incentive compensation" to ten individuals. Susannah Schaefer, President & CEO, received $110,000 of bonus and incentive compensation with total reported compensation of $569,038. The remaining nine individuals received between $12,000 to $50,000, with total reported compensation ranging from $222,980 to $348,675. |