Celebrating 25+ years of helping you give wisely
America's most independent,
assertive charity watchdog

Crisis Relief Network

CharityWatch report issued
September 2020

CharityWatch Grade

Contact Information

Crisis Relief Network
4601 SW 34th Street
Suite 100
Orlando, FL 32811

Other Names

Breast Cancer Relief Network
Child Watch
Child Watch of North America
Childhood Abuse and Trauma Foundation
Children's Cancer Relief Foundation
Disabled Children's Relief Foundation
Veterans Trauma Support Network

Tax Status


Stated Mission

Offers therapy services to survivors of childhood abuse and trauma. In addition, services are offered to veterans and first responders.

View similar charities
Data based on Fiscal Year Ended 12/31/2018

*Why a Question Mark Rating?

CharityWatch currently has concerns about this organization and/or is unable to provide complete rating information due to the organization's nondisclosure of financial information. Please see the Analysts' Notes section for a more detailed explanation.

Governance & Transparency

CharityWatch evaluates certain criteria related to a charity's Governance and Transparency. Donors may want to consider a charity's willingness to be open and transparent with CharityWatch to be a good litmus test for determining its commitment to public accountability.
Crisis Relief Network
does not meet governance benchmarks.
Crisis Relief Network
does not meet transparency benchmarks.
Provides Financial Information
Audit Accessibility
Governance: Policies
Reports regularly & consistently monitoring & enforcing compliance with a written Conflict of Interest Policy
Reports required, annual disclosure by officers, directors, and key staff of interests that could give rise to conflicts
Reports having a written Whistleblower Policy
Reports having a written Document Retention and Destruction Policy
Governance: Financials
Reports providing copy of tax form to all board members prior to filing it with IRS
Reports that financial statements were audited by an independent accountant
Governance: Board of Directors
Reports at least 5 voting board members
51% or more of voting board members reported as independent
Reports documenting minutes of board and board committee meetings
Privacy Policy
Privacy Policy

Unable to Provide Salaries

CharityWatch is unable to provide a range of Top Three Salaries for this charity for the above fiscal reporting year because we lack complete salary data for the organization. Except for officers, directors, and trustees, the IRS does not require breakouts of salaries totaling less than $100,000.

For example, XYZ charity would be required to provide a breakout in its tax form of compensation to its president of $55,000, but would not be required to provide a breakout of $99,000 in compensation to its top medical researcher if that person is not also an officer, director, or trustee of the organization.

This charity reports that compensation to its officers, directors, and trustees is under $100,000 per individual. Donors who would like to view limited salary data for this organization should refer to its tax form, which may be available on the charity's web site or from a number of third-party sources. See CharityWatch's Links page for information on obtaining copies of charity tax forms.

CharityWatch Analysts perform an in-depth analysis of charities' audited financial statements and IRS tax filings, and often review other documents such as state filings, annual reports, and fundraising contracts during their evaluations. Below are select notes that CharityWatch believes may be of interest to donors.

CharityWatch is unable to provide a letter grade rating for Crisis Relief Network at this time due to our concerns related to its reporting of certain 2018 expenses. For this reason, we have assigned Crisis Relief Network a "?" rating for the fiscal year ended 12/31/2018.

CharityWatch analyzed the Crisis Relief Network (CRN) 2018 IRS Form 990 tax filing and audited financial statements. In its 2018 tax filing (IRS Form 990, Part III), CRN reports that its total program expenses of $2,108,333 in 2018 consisted of:  $239,165 for Case Management; $545,842 for Poster Distribution; and $1,323,326 for "Spreading the word about the services offered for free to the public..." As part of its total program expenses, CRN reports spending $549,545 on "Marketing and promotions" and $1,091,986 on "Printing, publications and postage," according to its audited Statement of Functional Expenses for the year ended 12/31/2018. CharityWatch is concerned that these expenses, which comprise approximately 78% of CRN's reported total program expenses for the year, may include fundraising expenses and/or joint costs from a combined educational campaign and fundraising solicitation.

CharityWatch has identified multiple fundraising campaigns conducted by professional fundraisers on behalf of CRN for which CRN received either only 10% or 12% of the gross donations raised during periods that included portions of 2018. For example, CRN reported to Colorado, Massachusetts, and North Carolina, as part of its annual state registration filings, that it used Outreach Calling as a paid professional fundraiser during 2018, and that the portion of the gross proceeds raised that went to CRN was 10%. Other professional fundraisers or fundraising consultants CRN reports using in 2018, according to some of its state registration filings, include: CRF, Inc.; Front Line Support, LLC; Innovative Teleservices, Inc.; and Precision Performance Marketing, Inc. In its 2018 tax filing, however, in response to the question: "Did the organization have a written or oral agreement with any individual...or entity in connection with professional fundraising services," CRN responded "No" (IRS Form 990, Schedule G, Part I, line 2a).

Moreover, in its Form 990 CRN reports incurring $544,499 in fees for professional fundraising services in 2018, its only reported fundraising expenses for the year. But as part of its Massachusetts state registration, CRN reports paying $927,803 in total expenses to one of its professional fundraisers, Outreach Calling, in connection with the $1,030,893 Outreach Calling raised on behalf of CRN in 2018. Of the $927,803 in total expenses, a combined $135,595 is reported as consisting of "Postage" and "Printing" expenses. This supports CharityWatch's concern that CRN may be including certain fundraising expenses and/or joint costs from a combined educational campaign and fundraising solicitation in its reported total program expenses in 2018.

CharityWatch also assigned Crisis Relief Network a "?" rating for its fiscal year ended 12/31/2016, based on similar concerns to those described above. On April 30, 2018, CharityWatch sent a letter to CRN inquiring about our concerns and requesting additional information about its reported program expenses in fiscal 2016. CharityWatch never received a response from CRN.

According to the Crisis Relief Network audit of December 31, 2018 (Note 6, Related Party Transactions):

"During 2018, the executive director had an employment agreement with [the] organization that was approved by the Board of Directors. The executive director also provides contractor services as a therapist. The executive director is related to members of the Board of Directors through family relationships." [See below for additional details.]

According to the Crisis Relief Network (CRN) 2018 tax filing, CRN reports re: Business Transactions Involving Interested Persons, a transaction in the amount of $237,500 involving Don Wood, CEO & Board Member. The transaction is described as: Provides contract services (IRS Form 990, Schedule L, Part IV).

Also according to the Crisis Relief Network (CRN) 2018 tax filing, CRN reports the existence of a family or business relationship among officers, directors, trustees, or key employees (IRS Form 990, Part VI, Section A, llne 2). The related party information among officers reported by CRN is: Brandon Wood, President; Bridget Wood, Executive Director; and Don Wood, CEO (IRS Form 990, Schedule O). Each of the Woods is also reported as being a Board Member (IRS Form 990, Part VII, Section A). CRN reports having five voting members on its governing body at the end of 2018, with only two of the members being independent (IRS Form 990, Part VI, Section A, lines 1a & b).

According to the Crisis Relief Network (CRN) 2018 tax filing, in response to: "Describe in Schedule O whether (and if so, how) the organization made its governing documents, conflict of interest policy, and financial statements available to the public during the tax year" (IRS Form 990, Part VI, Section C, line 19), CRN reports:

"No documents available to the public" (IRS Form 990, Schedule O).

Related External Articles