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Goodwill Industries International (National Office)

CharityWatch report issued
May 2019

Top-Rated Charity
CharityWatch Grade
Our independent grade based
on a number of factors.
Program Percentage
Amount spent on programs
relative to overhead.
Cost to Raise $100
Amount spent to raise
$100 of contributions.

Contact Information

Goodwill Industries International (National Office)
15810 Indianola Dr
Rockville , MD 20855-2639

Other Names


Tax Status


Stated Mission

Enhances the dignity and quality of life of individuals, families, and communities by eliminating barriers to opportunity and helping people in need reach their fullest potential through the power of work.

View similar charities
Data based on Fiscal Year Ended 12/31/2017

Program Percentage: 88%

The percentage of Goodwill Industries International (National Office)'s cash budget it spends on programs relative to overhead (fundraising, management, and general expenses).


Calculated Total Expenses



Cost to Raise $100: $5

How many dollars Goodwill Industries International (National Office) spends on fundraising to raise each $100 of contributions.


Calculated Total Contributions


Government Funding

25% to 49%

Percentage of cash revenue
coming from government sources


Financial Documents

Entity Document Type Tax ID
Goodwill Industries International IRS Form 990 53-0196517
Goodwill Mission & Job Creation Services IRS Form 990 45-5221005
Goodwill Industries International & Related Entities Consolidated Audited Financial Statements Multiple
Entity: Goodwill Industries International
Document Type: IRS Form 990
Tax ID: 53-0196517
Entity: Goodwill Mission & Job Creation Services
Document Type: IRS Form 990
Tax ID: 45-5221005
Entity: Goodwill Industries International & Related Entities
Document Type: Consolidated Audited Financial Statements
Tax ID: Multiple

Governance & Transparency

CharityWatch evaluates certain criteria related to a charity's Governance and Transparency. Donors may want to consider a charity's willingness to be open and transparent with CharityWatch to be a good litmus test for determining its commitment to public accountability.
This charity is Top-Rated
What does it mean to be Top-Rated?
Goodwill Industries International (National Office)
meets governance benchmarks.
Goodwill Industries International (National Office)
meets transparency benchmarks.
Provides Financial Information
Audit Accessibility
Governance: Policies
Reports regularly & consistently monitoring & enforcing compliance with a written Conflict of Interest Policy
Reports required, annual disclosure by officers, directors, and key staff of interests that could give rise to conflicts
Reports having a written Whistleblower Policy
Reports having a written Document Retention and Destruction Policy
Governance: Financials
Reports providing copy of tax form to all board members prior to filing it with IRS
Reports that financial statements were audited by an independent accountant
Governance: Board of Directors
Reports at least 5 voting board members
51% or more of voting board members reported as independent
Reports documenting minutes of board and board committee meetings
Privacy Policy
Privacy Policy

  Name Title Compensation
1 James Gibbons CEO $717,227
2 Jeffrey McCaw CFO $309,191
3 Kimberly Zimmer Chief Marketing Officer/Senior VP, Global Development $306,712
Name: James Gibbons
Title: CEO
Compensation: $717,227
Name: Jeffrey McCaw
Title: CFO
Compensation: $309,191
Name: Kimberly Zimmer
Title: Chief Marketing Officer/Senior VP, Global Development
Compensation: $306,712

CharityWatch Analysts perform an in-depth analysis of charities' audited financial statements and IRS tax filings, and often review other documents such as state filings, annual reports, and fundraising contracts during their evaluations. Below are select notes that CharityWatch believes may be of interest to donors.
CharityWatch's rating of Goodwill Industries International (GII) is based on its audited consolidated financial statements, which also include the financial activities of Goodwill Mission and Job Creation Services. Each organization is a 501(c)(3) public charity.

Not included in the rating are the local GII member organizations that operate as autonomous, community-based nonprofit corporations. According to the GII consolidated audit of December 31, 2017, GII's member network is comprised of independent community-based Goodwill organizations in the United States and Canada and international affiliates. GII provides its members with various services and also advocates on behalf of its membership with the Federal government, corporate, foundation, and international entities.
According to the Goodwill Industries International consolidated audit of December 31, 2017 (Note M, In-Kind Contributions), the Organization received in-kind contributions in 2017 on which it placed a total value of $17,346,116, including $16,890,754 of in-kind Public Service Announcements.

[Note: CharityWatch generally excludes the value of in-kind (non-cash) donations of goods and services from its calculations of Program % and Cost to Raise $100. More information on how grades are calculated and the treatment of in-kind donations can be found on the Our Process page.]
According to the Goodwill Industries International (GII) consolidated audit of December 31, 2017 (Note O, Expenditures to Subrecipients), the Organization had expenditures of federal awards to subrecipients in the amount of approximately $23.8 million in 2017. CharityWatch has excluded this $23.8 million of subawards to member Goodwills from its calculation of GII's Program %.
According to the Goodwill Industries International consolidated audit of December 31, 2017 (Note H, Notes Receivable):

"The Organization (specifically, GMJCS [Goodwill Mission & Job Creation Services]) has issued loan proceeds totaling approximately $8,700,000 to twelve Goodwill members and, in return, has obtained notes receivable from the members. The notes bear interest at a rate of 3.5% per annum and mature on various dates through 2020."

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