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National Domestic Violence Hotline

CharityWatch report issued
October 2021

CharityWatch Grade
Our independent grade based
on a number of factors.
Program Percentage
Amount spent on programs
relative to overhead.
Cost to Raise $100
Amount spent to raise
$100 of contributions.

Contact Information

National Domestic Violence Hotline
PO Box 90249
Austin, TX 78709

Other Names

National Dating Abuse Helpline

Tax Status


Stated Mission

Provides 24/7 services to those affected by domestic violence including crisis intervention, personalized safety planning, and connection to resources, information and referrals.

View similar charities
Data based on Fiscal Year Ended 09/30/2020

Program Percentage: 78%

The percentage of National Domestic Violence Hotline's cash budget it spends on programs relative to overhead (fundraising, management, and general expenses).


Calculated Total Expenses



Cost to Raise $100: $20

How many dollars National Domestic Violence Hotline spends on fundraising to raise each $100 of contributions.


Calculated Total Contributions


Government Funding

50% to 100%

Percentage of cash revenue
coming from government sources


Financial Documents

Entity Document Type Tax ID
National Domestic Violence Hotline IRS Form 990 75-1658287
National Domestic Violence Hotline Audited Financial Statements 75-1658287
Entity: National Domestic Violence Hotline
Document Type: IRS Form 990
Tax ID: 75-1658287
Entity: National Domestic Violence Hotline
Document Type: Audited Financial Statements
Tax ID: 75-1658287

Governance & Transparency

CharityWatch evaluates certain criteria related to a charity's Governance and Transparency. Donors may want to consider a charity's willingness to be open and transparent with CharityWatch to be a good litmus test for determining its commitment to public accountability.
National Domestic Violence Hotline
meets governance benchmarks.
National Domestic Violence Hotline
does not meet transparency benchmarks.
Provides Financial Information
Audit Accessibility
Governance: Policies
Reports regularly & consistently monitoring & enforcing compliance with a written Conflict of Interest Policy
Reports required, annual disclosure by officers, directors, and key staff of interests that could give rise to conflicts
Reports having a written Whistleblower Policy
Reports having a written Document Retention and Destruction Policy
Governance: Financials
Reports providing copy of tax form to all board members prior to filing it with IRS
Reports that financial statements were audited by an independent accountant
Governance: Board of Directors
Reports at least 5 voting board members
51% or more of voting board members reported as independent
Reports documenting minutes of board and board committee meetings
Privacy Policy
Privacy Policy

  Name Title Compensation
1 Katie Ray-Jones CEO $230,712
2 Sala Fuchs VP of Administration $155,454
3 Robert Marchbanks CFO $149,687
Name: Katie Ray-Jones
Title: CEO
Compensation: $230,712
Name: Sala Fuchs
Title: VP of Administration
Compensation: $155,454
Name: Robert Marchbanks
Title: CFO
Compensation: $149,687

CharityWatch Analysts perform an in-depth analysis of charities' audited financial statements and IRS tax filings, and often review other documents such as state filings, annual reports, and fundraising contracts during their evaluations. Below are select notes that CharityWatch believes may be of interest to donors.

According to the National Domestic Violence Hotline (NDVH) audit of September 30, 2020 (Note 16, Subsequent Events):

"In March 2020, the Director-General of the World Health Organization declared a pandemic related to the global outbreak of COVID-19 and a national emergency was declared in the United States. NDVH continued to provide hotline services but had to cancel its special events and provide some services virtually. The extent of the impact of COVID-19 on NDVH's future operational and financial performance will depend on developments such as the duration and spread of the outbreak and the impact on donors and employees, all of which is uncertain and cannot be predicted. While NDVH expects this may impact its operating results and financial positions, the financial impact cannot be reasonably estimated at this time.

"Management has evaluated subsequent events through March 4, 2021, which is the date that the [audited] financial statements were available for issuance. As a result of this evaluation, no events other than COVID-19, were identified that are required to be disclosed or would have a material impact on reported net assets or changes in net assets."

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